As Universal Generator, we offer periodic maintenance and filtered maintenance services. Periodic maintenance of the generator set is extremely important in order to use the generator set for a long time without any problem and with high performance and to prevent any malfunctions that may occur.
Your generator set should be built at regular intervals by an expert and trained University technician. These maintenance must be done by authorized services during the warranty period. When the warranty period expires, you will receive a regular 24/7 maintenance service for your generator set with the periodic control and maintenance agreement you will make with Universal Authorized services.
In order to make a periodic maintenance agreement, you can contact our after-sales services unit at 0312 640 10 60-62-65-66 or contact our authorized services. If you want to know our nearest service point, click here. In addition, you can contact our unit or contact our authorized services for your filtered maintenance requests that the end user is responsible for during our working hours.
For Generator sets whose filtered maintenance is not performed by Universal technicians or Authorized Services within the 2-year warranty period, Universal Generator warranty terms are void.
The products produced by the Universal Generator are guaranteed against workmanship, assembly and material defects for a period of 2 years or 1000 working hours.
Keep the warranty document, delivery note and invoice for the generator sent with the generator set. The serial number information on the warranty certificate will be requested by you for the service support we request under warranty.
Get all the support we will request within the scope of the warranty from 0262 658 93 63 by contacting the service department.